Leadership and Supervision (FALL13) Information

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Certificate Details

Classes offered: 8

Classes required for completion: 8

Mandatory Classes: 8

This Certificate is not online.

A passing level of attendance is required to receive credit for the classes in this Certificate.

Classes in this Certificate may be taken in any order.




Courses Available for this Certificate

This workforce development course will help the students develop and/or upgrade the industry skills that are necessary or required for students to understand th ......(more)
Participants will learn how to understand human behavior relating to internal and external customers.  They will learn how to communicate and problem solve ......(more)
Participants will define the positive and negative aspects of conflict and change.  They will identify the potential conflicts in various organizations and ......(more)
Participants will learn techniques for time management by prioritizing tasks and focusing on outcomes.  Participants will also gain insight into strategies ......(more)
Participants will gain a working knowledge of motivation from various points of view.  They will discuss what supervisors can do to foster an environment w ......(more)
Participants will discuss the decision making process and the traps that must be avoided.  Small group activities will reveal problem solving strategies as ......(more)
Participants will define supervision and the roles and responsibilities of supervisors.  They will engage in discussions on topics including communication ......(more)
Participants will discuss the differences between power, authority and leadership.  They will learn several leadership styles and how to identify their own ......(more)