Customer Service - Group A - MedEd


ID : 52871   

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As part of the Healthcare Pathway Readiness Pre-Apprenticeship Program, Customer Service provides an overall understanding of the keys to creating a successful interaction between the service provider and the client.  Topics covered are those such as Product Knowledge and Success Metrics, Active Listening and Non-Verbal Cues, Problem Solving and Escalations, Service Mindset and Standards and several more. This course will leave you feeling more confident in your interactions with others.
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Class Details

11 Session(s)
Weekly - Wed, Thu, Fri, Mon, Tue

Location
Butler High School

Instructor
Bradene Kaltenbach 

CEUs : 16

Tuition and Fees:  $0.00

Schedule Information

Skip dates: (No class on 09/07/2026)

Date(s) Class Days Times Location Instructor(s) Instructional Method
9/2/2026 - 9/17/2026 Weekly - Mon, Tue, Wed, Thu, Fri 01:30 PM - 03:00 PM Butler, Butler High School  Map, Room: 1 Bradene Kaltenbach  ClassRoom

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